ShrapGel International Shipping Policy

  • Customer is responsible for all fees and taxes – we charge only for our shipping costs.
  • Customer is responsible for knowing their own laws and assumes all risk for the value of the package as well as our shipping costs, should it be confiscated at customs.
  • If package is found to be undeliverable, customer is responsible for the return shipping cost (which can be higher than original shipping).
  • All return and replacement shipping costs must be paid by the customer.

We will insure packages and file claims where applicable.
International packages are sent via Airmail Registered Service. In some countries where the registered service is not available, the packages are sent via regular Airmail service