This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Shrapgel is committed to Australian privacy legislation in the way it collects, uses, secures and discloses personal information.

This document describes the Privacy Policy of shrapgel.com.au (also to be known as ‘we’, ‘our’ or ‘us’ throughout this document).

The information we collect will lawfully collect any personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:

• Information you provide us when you purchase goods or services.
• This information will include your name, address and contact details.
•  Information derived from communications between us and you.

The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form, or when you send us an email we will record your email address.

How we use your information

We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information:

• To establish and maintain your relationship as a customer of us.
• To provide the products and services you have requested from us.
• To administer and manage those products and services.
• To answer your enquiry.

Access to your personal information

In most cases, you can gain access to the personal information that we holds about you, subject to some exceptions allowed by law.
If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.

Security

We will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.
The internet is not always a secure method of transmitting information. Accordingly, we cannot accept responsibility for the security of information you send to us over the internet or for any unauthorised access or use of that information.

Changes to this Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website. We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us.